The Factotum

Some more about PBMA President - Elect Jeff Rowe, he's quite humble, but when you're wrong he isn't afraid to say so.  If you're headed to the NAHBS in SLC next week, look for Jeff at the PBMA booth.

In his own words:

I oversee logistics for Focus Bicycles, including planning, import, brokerage, warehousing, distribution, warranty and tech support.  I have overseen Marketing as well off-and-on since 2009. 

With some challenges to working as an American in London in 1987, Bicycle Messenger was by far the most attractive available job.  It didn't kill me - it made me stronger. Learning how to ride all day led to learning to ride fixed and racing track and later road.  This is how it all got started for me

I've been around the industry in North America for 16 years.  I have always thought that Professional Mechanics were undervalued, and listening to Brett Flemming speaking at QBP set me on a path to generally raise standards in the shops that I worked and to show that added value to our customers.  It starts with careful service writing and billing and leads to better pay for Professional Mechanics. 

I'm watching the same dynamics that everyone is, but I don't believe that the quality service of a Professional Bicycle Mechanic will fall from fashion or die with some moribund distribution and sales models. 

This is an exciting time in our industry.